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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Caryn Colgan

Caryn Colgan

August 30, 2024

5  out of  5
rating by Caryn Colgan
"Dee was my agent years ago. When I moved out of her county, I went with a different company. When the new agency kept raising my rates-despite never making a claim-I began searching for better coverage and rates. As luck would happen, one of Dee's mailers arrived in the mail. I called her and got better rates and coverage. She patiently explained my options and I'm happy to be back with her agency."
We responded:
"Welcome back, Caryn! We’re so happy we could assist you in finding better coverage that fits your insurance needs. Thank you for trusting us with your insurance needs again, and we’re so glad to have you back in the Dee Clark State Farm Agent family! We're here for you whenever you need us! -Dee"
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Sandy Bryant

May 21, 2024

5  out of  5
rating by Sandy Bryant
"Dee and her staff are incredible! They did such an awesome job helping me with all my insurance needs including making sure my family wouldn’t struggle if something happened to me! They are top notch! I highly recommend!!"
We responded:
"Sandy, thank you for your wonderful review! We appreciate your feedback and are thrilled we could assist you with all your insurance needs. Your recommendation means the world to us, and we're always here to support you and your family! -Dee"
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Darci

May 16, 2024

5  out of  5
rating by Darci
"Dee is GREAT....she is very knowledgeable and helpful...easy to talk to and does a good job of explaining things."
We responded:
"Thank you Darci for the great review! We love having great customers like you & appreciate your business!"
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Jam

March 23, 2024

5  out of  5
rating by Jam
"State Farm you’re the best! Always give me good prices for my car insurance monthly unbelievable. I’m so happy with your services!"
We responded:
"Jim- Thank you so much for the five stars! It's our goal to provide excellent service and great prices. Your enthusiasm is what motivates us each day. We're here for you whenever you need us, and we look forward to continuing to serve you. Thanks for being a part of our community! -Dee Clark, State Farm Agency "
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Christine Brewer

November 21, 2023

5  out of  5
rating by Christine Brewer
"I have always been very pleased with the service we have been provided with our Canton State Farm office. The staff is always pleasant and friendly. They are knowledgeable and professional yet very personable. Whenever I have called the office I am made to feel like I am their only policy holder. They are quick with the responses to any questions or concerns I may have. I have boasted to many people about State Farm and have referred several people to State Farm for coverage. The Canton State Farm office is the best of the best. I will never have insurance with any other company. Hats off to Dee and her wonderful staff. We had a recent total loss claim and the girls in the office handled every step of the process from filing the claim, arranging the rental and towing. Leaving nothing for us to follow up on. They were right on top of every step in the process and settled our claim in a short timeframe allowing us to secure another vehicle quickly. It was a smooth process for us during a stressful time. They also made sure to keep us informed with each step of the process."
We responded:
"Thank you for your wonderful review, Christine! We're delighted to hear about your positive experiences with our team and that we could provide support during a difficult time. It's our goal to make each interaction as smooth and stress-free as possible, and we're glad we could assist you in settling your claim quickly. We appreciate your kind words about our team and your recommendations to others. At Dee Clark State Farm, we pride ourselves on treating each policyholder like they're our only one. We look forward to continuing to help you! -Dee"
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Patti Downs

November 10, 2023

5  out of  5
rating by Patti Downs
"We recently had our first major claim on our homeowners insurance in over 40 years. Dee made going thru the process seem easy. She was able to answer my questions, explain the step by step movement of the claim thru the system, and she and her staff kept in contact with me along the way, providing valuable information. I would highly recommend Dee Clark as your State Farm agent!"
We responded:
"Thank you, Patti, for your excellent review and recommendation! We're delighted to hear that the Dee Clark State Farm team was able to make a stressful process seamless and informative for you. It's our goal to provide clear, helpful guidance during what can often be a stressful time. We appreciate your confidence in us and look forward to continuing to provide you with excellent customer service! -Dee"
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Ryan Booth

September 29, 2023

5  out of  5
rating by Ryan Booth
"Dee is always a pleasure to talk to! She explains the coverage very succinctly and all the options available to you!"
We responded:
"Ryan, thank you for taking the time to share this fantastic review! I’m thrilled to hear you’ve enjoyed working with me and the rest of the team. We aim to make insurance simple to understand and personalize it to your needs. If you have further questions or need assistance, please don't hesitate to reach out! -Dee "
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Matthew Waughtel

September 26, 2023

1  out of  5
rating by Matthew Waughtel
"Allow them to track your driving habits, they say you can't lose, then they DOUBLE your rates. Fact. Customer service: You're a customer and you need to chat with your agent, wait two weeks. Lol"
We responded:
"Thank you for sharing your feedback, and I'm truly sorry to hear about your recent experience. I understand your frustration, and I want to assure you that your concerns are important to us. We do our absolute best to make sure everyone receives the best customer service possible. Please give us a call, and we'll do our best to address your concerns. - Dee "
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Brian Opel

September 22, 2023

5  out of  5
rating by Brian Opel
"Explains everything you need to know about your coverage,5 star rating and always tries to get you the cheapest price for you coverage,glad I switched over to State Farm"
We responded:
"Brian, thank you for this five-star rating! I really appreciate your kind and honest feedback. I’m so glad to hear that you’re happy with your switch and that you chose the Dee Clark State Farm team to help you! Please don’t hesitate to reach out if there’s anything else we may be able to help you with! -Dee"
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Clayton Waughtel

August 3, 2023

5  out of  5
rating by Clayton Waughtel
"Very pleased with this office so far. Friendly, professional, straight to the point. What else could you ask for? Thanks!"
We responded:
"We're delighted to hear that you're pleased with our office, Clayton! Providing friendly, professional, and efficient service is what we strive for. If there's anything else you need or any questions you have, please don't hesitate to reach out. Thank you for your kind words, and we look forward to continuing to work with you. - Dee Clark"
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Alan Thompson

August 2, 2023

5  out of  5
rating by Alan Thompson
"Very helpful and understanding. And she explained everything to us ."
We responded:
"Thank you for your feedback, Alan! We're glad to hear that you found our service helpful, understanding, and informative. Our team is committed to providing excellent assistance and ensuring that our clients have a clear understanding of all aspects. If you have any more questions or need further support, don't hesitate to reach out to us. -Dee"
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Jessica Dickinson

July 26, 2023

5  out of  5
rating by Jessica Dickinson
"Dee Clark is an excellent agent, and has always been available for personal consultation! Her consults are thorough and she works hard to get me the best deals. I have all of my insurance coverages with her. Highly recommended!"
We responded:
"Jessica, thank you for the excellent review! My team and I pride ourselves on providing thorough and excellent service. I’m so glad you had a great experience working with us -Dee "
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Jeffrey Cecil

July 11, 2023

5  out of  5
rating by Jeffrey Cecil
"I've been with Dee for a long time and she has been great the whole time. I wouldn't want insurance with anyone else!"
We responded:
"Thank you so much for the review, Jeff! I have enjoyed all of our years helping you with your insurance and I am looking forward to many more! - Dee"
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Melanie Bankert

June 21, 2023

5  out of  5
rating by Melanie Bankert
"This is Jeff, thank you for all the time you spent going over our insurance and answering our questions. We appreciate your efforts"
We responded:
"Thanks for the 5 Star Review Jeff! I am here to help and answer any questions you have and help you & Melanie make good risk management decisions. I appreciate your business and taking the time to be involved. "
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Marissa Russo

June 14, 2023

5  out of  5
rating by Marissa Russo
"They were very helpful and answered any questions I may have had. Explained everything in a way that I could understand."
We responded:
"Marissa - thank you for your feedback! Our job is to help you with your insurance needs and make it understandable so that you can make good informed decisions. I appreciate your business and look forward to working with you over the years. Dee "
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Alberto Rebollo

June 13, 2023

5  out of  5
rating by Alberto Rebollo
"Always a good experience and they stick true to their word!"
We responded:
"Thank you for the positive feedback, Alberto! I'm so happy you had a good experience with us, and appreciate our commitment to keeping our word. Your happiness means a lot to us. We look forward to serving you again soon! - Dee "
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Randy Randle

June 2, 2023

5  out of  5
rating by Randy Randle
"Erica helped me to get insurance on the RV we just purchased and made it so easy and was awesome to work with! Thank you Erica!!"
We responded:
"Randy, I'm so happy to hear that Erika could help you discover the RV insurance that fits your needs while making it a simple process! Thank you for your business! - Dee"
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Denise Kirgan

May 26, 2023

5  out of  5
rating by Denise Kirgan
"This was the most comfortable I have ever been working with a new agent. Dee answered all my questions and provided me with additional information I didn’t even know I needed. She provided me with a quote in a very short time frame. I have better coverage for less money and an agent in my hometown. Wonderful experience!"
We responded:
"Denise- Thank you for your kind words! It was a pleasure working with you, and I'm thrilled to hear that I could make you feel comfortable throughout the process. Providing you with the information you need, a quick quote, and better value for your insurance dollars is what I strive for. Having an agent in your hometown adds that extra level of convenience. Please don't hesitate to reach out to me if I may help you with anything else. It's been a wonderful experience working with you! - Dee "
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Jenna Howard

May 25, 2023

5  out of  5
rating by Jenna Howard
"Dee is a great agent to work with and super helpful! The girls are all great, polite, and very helpful and quick to help out! I've been with them for years and I recommend them!"
We responded:
"Hi Jenna, I'm so happy you had a positive experience with our office! We strive to provide exceptional service to our good neighbors and are excited to continue serving you in the future. - Dee Clark"
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Rayme Armstrong

May 18, 2023

5  out of  5
rating by Rayme Armstrong
"I don't usually take the time to write reviews for services or products but need to make an exception for Dee Clark and State Farm. I have had all of my insurance through Dee and her State Farm office for years, so long in fact that my kids are now using Dee for their insurance needs. Dee and her staff have ALWAYS been fantastic to work with, the few claims I have had are handled quickly, thoroughly and professionally. I consider Dee a great friend, her attention to customer needs makes people like myself feel like I am her only customer. State Farm, Canton, Central Illinois, the driving public among others are very blessed to have her as a resource. I would NEVER consider another company for my insurance, never."
We responded:
"Rayme, thank you so so much for such a heartwarming review! I can’t begin to tell you what this review means to me. Of course, I want to make sure every one of my customers feels like they are of utmost importance to me but to hear you say it makes my day. Naturally, if you ever need anything please don’t hesitate to reach out to us! - Dee"
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Mike Davison

May 15, 2023

5  out of  5
rating by Mike Davison
"Great customer service. Very friendly great rates would definitely recommend"
We responded:
"Thank you so much for the 5-star review, Mike! We always try to be welcoming as well as provide service that suits your needs. Let us know if you ever need anything! - Dee"
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Rick Schertz

May 12, 2023

5  out of  5
rating by Rick Schertz
"Dee does a great job going over my policies every year and is easy to get ahold of in any instance. Her explanations are always understood well."
We responded:
"Thank you so so much for the review Rick! I do my best to make insurance understandable, always feel free to reach out with any questions! - Dee"
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drew nguyen

March 29, 2023

5  out of  5
rating by drew nguyen
"We have been with Dee for over 20 years. A good team to have alongside"
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Kerry Smith

February 27, 2023

5  out of  5
rating by Kerry Smith
"Dee does a wonderful job helping me figure out my insurance needs & provides ideas to help me head in a direction that fulfills my needs. She is incredibly helpful."
We responded:
"This is so sweet, Kerry! It’s a pleasure working with you. Please, do not hesitate to reach out if you need anything else! -Dee"
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Vicky Servis

February 20, 2023

5  out of  5
rating by Vicky Servis
"5 star place !! Dee goes out of her way to answer all your questions and try to help, employees are the same. Great Place to get your Insurance. The BEST!!"
We responded:
"Vicky, you & Elmer are five-star customers! Thank you so much for your confidence in myself and my agency! Call us if you need anything as we are here to help - Dee"